1. Scope. These Terms govern your use of the {Company Name} customer portal (quotes, invoices, projects, tickets, files, and communications).

2. Accounts. You’re responsible for safeguarding your login and for actions taken under your account. Notify us immediately of any unauthorized use.

3. Acceptable Use. Don’t upload unlawful content, malware, or materials you don’t have rights to. Don’t attempt to disrupt or probe our systems.

4. Orders & Billing. Quotes/estimates are not binding until accepted. Invoices are payable per the due date shown. Late fees may apply per agreement.

5. Intellectual Property. All portal software, templates, and documentation remain the property of {Company Name} or its licensors.

6. Support & Availability. We provide reasonable efforts to maintain availability and respond within agreed SLAs; some downtime may occur for maintenance.

7. Data & Privacy. We process personal data as described in our Privacy Policy and only for contract performance, legal obligations, and legitimate interests.

8. Suspension/Termination. We may suspend or terminate access for breach of these Terms or to comply with law.

9. Liability. To the extent permitted by law, we exclude indirect damages and cap direct liability to fees paid in the preceding 12 months.

10. Changes. We may update these Terms. Material changes will be notified in the portal or by email.

Contact: Eykegai Limited, support@eykegai.com.